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Tivly is one of the fastest-growing, profitable insurtech companies, connecting businesses with insurance solutions The remote Bilingual Call Center Representative works in a high volume fast-paced environment handling inbound and outbound calls (no cold calling) for customers seeking a commercial insurance quote for their small business As the voice of our company, the Call Center Representative must possess excellent communication and interpersonal skills, as well as be enthusiastic about helping consumers and driving their satisfaction
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives Within a high volume environment, you'll need to model and act as an Ambassador for the company while solving complex health care inquires The Inbound Call Center Representative acts as a customer advocate to resolve escalated and complex issues Ability to work any of our 8-hour shift schedules during our normal business hours of 9:30am - 6:00pm EST, Monday - Friday