Three or more years of experience in enterprise IT systems administration, including, but not limited to hardware and software systems, operating systems, network architecture, storage solutions, backup and disaster recovery, cloud services, security practices, database management, containerization, identity and access management, email infrastructure and security standards, and programming/scripting We engage students in educational, research, and creative endeavors that empower our graduates to have fulfilling careers and meaningful lives enriched by lifelong learning and service, while we enhance the economic, environmental, and social vitality of our community, our state, and our world Support the Enterprise IT Architecture team with defining and adhering to an architectural plan that encompasses university business goals, a detailed assessment of existing IT infrastructure, guidance for implementing and integrating new solutions, security, and compliance considerations, the envisioned future state of IT architecture, and best practices found in higher education
As an IT Solutions Engineer, you will be responsible for integrating and configuring products/solutions, validating them in different network environments, managing SW and equipment, handling cases for incidents and support requests, troubleshooting and documenting systems, proposing improvements, participating in local and global improvement initiatives, leading knowledge sharing locally, driving activities for solutions and tools development, and acting as a mentor to others - SW Management (licensing, Upgrade, Back-up) and Equipment Management (HW assets in admin systems, utilization) - De-commissioning of Out-of-Service equipment