Responsible for defining, enforcing and promoting policies and programs to ensure best in class Customer Experience and hence drive Customer Satisfaction across our marketplace business.
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Strong data analysis and modeling skills; ability to manage large data sets and extract actionable insights. Advanced proficiency in Excel, including pivot tables and VLOOKUP; experience with automation or scripting tools (AI, Python, SQL) a plus. Analyse and interpret large data sets related to imp
This role supports the evolution of the enterprise analytics platform, focusing on data engineering and reporting using modern cloud data platforms such as Snowflake and Microsoft Fabric. The ideal candidate has a Bachelor's Degree and at least three years of related experience, with strong SQL, dat