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With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.. This position requires technical support ownership, technical expertise, and collaboration with Product Owners, Software Developers and Architects, QA, Product Designers, IT, Security and Infrastructure, Call Center operations, internal Business Partner Management, and PMO functions.. Knowledge of Azure and AWS cloud infrastructure. Experience with Dynatrace, Atlassian tools (Jira, Confluence, etc.). Location: This position reports to Chicago on a preferred hybrid schedule, but candidates based anywhere in the U.S. or Canada (i.e. remote/virtual) will be considered.
Whether it is a WordPress blogger using our services for free or a global Enterprise business with petabytes of web traffic, our team is always eager to assist.. You have experience writing scripts in Bash, Python, JavaScript, or other scripting language. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations.. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
The ideal candidate will be passionate about Customer Service and motivated to work with a customer centric team in an innovative company.. The schedule for this position will be: Monday - Friday 8:00am - 5:00pm.. Job Duties/ResponsibilitiesAct a liaison between LabCorp, the customer base and patientsResolve routine customer requests with products or services via inbound, outbound calls, or the InternetSpeak with customers in a courteous, friendly, and professional manner using protocol proceduresInquire, clarify, and confirm customer requirements and understanding of the solutionProvide additional customer education and information as neededQualify and establish inbound new customers requesting LabCorp. s degree highly desiredPrevious experience in a customer service roleExperience working in a contact center/call center environment is preferredPrior healthcare industry, such as a physician. s office or a hospital highly is a plusKnowledge of Microsoft Office suite is requiredExperience with and/or Laboratory Information Systems is preferredStrong verbal and written communication skills and excellent ability to listen and respondMust be courteous with strong customer service orientationExcellent multitasking abilities requiredStrong flexibility and the ability to manage and adapt to changing priorities quicklyBilingual in English and Spanish highly desirableIf you
Job Role – Desktop Support Technician Job Summary Desktop Technician will provide day to day local desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.. b) CompTIA A+, Microsoft Certified Professional (MCP) or better.. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
As a Technical Support Specialist at Kitware, you will play a vital role on the Systems Administration team, working closely with teammates in maintaining critical infrastructure used by Kitware's research and development engineers and support staff across a diverse range of projects.. Provide support for end-user hardware and software including Windows, Linux, and macOS. Act as liaison to outside vendors such as Dell and Apple, and coordinate/assist with service calls. Our customers and collaborators include top universities from around the world, government organizations, national research labs, medical device manufacturers, car manufacturers, financial institutions, and many others.. Besides a great work environment, our comprehensive benefits package includes a competitive compensation plan, tuition reimbursement program, flexible working hours, six weeks paid time off, 401(k), health insurance, life insurance, short- and long-term disability insurance, bonus plan, and free coffee, drinks, and snacks.
Provides first-line support for system-based access issues, network, cloud support using phone, email, chat and ServiceNow. This involves explaining procedures, providing information, answering questions, escalating, and routing tickets.. Monitors email and chat alerts from stakeholders, tracking interactions in ServiceNow with a high level of communication and urgency.. Basic understanding of ITIL or basic understanding of IT infrastructure.. Knowledge of industry trends (i.e., Next Gen AWS, ServiceNow, HARP, Office 365).. Ability to work over 40 hours per week, after-hours and back up other Technical Support Specialist on call as needed.
The Technical Support Engineer responds to situations where first-line product support on-site has failed to isolate or fix problems in malfunctioning equipment, software or solutions.. 3-year hands-on experience with Linux and/or Windows Server 2008 and up-OS.. Experience with Cisco LWAPP Wi-Fi infrastructure CCNA certified preferred.. Experience with 3rd party integrations (Ensemble, HTTP Post). Department Name: PSO Support
As a Customer Service Representative II, you will play a pivotal role in delivering exceptional customer experiences by providing advanced support, resolving complex issues, and serving as a point of escalation for CSR I representatives.. Your responsibilities extend beyond basic customer interactions to encompass problem-solving, process improvement, and ensuring customer satisfaction through effective communication and engagement.. Handle excalated customer inquiries and complaints with a high level of professionalism and empathy.. Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services.
Microsoft Azure and Office 365 Administration.. Microsoft Exchange and Office 365 deployment and migration experience.. Familiarity with MacOS and Linux operating systems.. Experience managing server Backup applications (Datto, Veeam, Appassure/Rapid Recovery). Specifically: Meraki, Sonicwall, Cisco, and Dell)
We are looking to hire a Customer Support Specialist for our Enterprise Software Support team.. In this role, you will be responsible for providing exceptional customer support via phone, email, and chat to ensure our customers can successfully utilize our applications.. You will investigate and resolve customer-reported issues, escalate bugs to our development team, and track the resolution status for customers.. Additionally, you will be responsible for creating and maintaining knowledge base articles and attending training sessions to stay up-to-date on product functionality.. We are an equal opportunity employer and do not discriminate based on race, religion, gender, sexual orientation, national origin, age, disability, or any other protected category.
Priority Personnel is currently hiring a Phone Technical Support Representative for a security device manufacturing company located in New Braunfels, TX. Applicants MUST be able to read & interpret blueprints, schematics, and trouble shoot electro-mechanical products.. Test and repair electronic boards, parts, hardware and other manufactured security products using hand tools and power tools and machinery.. Ship product parts under warranty and for repairs or lost items to customers. Maintains logs and reports; customer phone, repair, inventory logs/reports ect. Associates degree in electronics and/or help desk support technician with windows desktop certification (MSCDST Microsoft Certified Desktop Support Technician) and three-years related experience; or an equivalent combination of education and/or related experience and willingness to learn through on-the-job training.
Charitable Gift Program - match gift to an eligible educational, cultural, community health, and human service organizations. For additional information and details regarding our benefits and our parent company, W. W. Grainger, please click on the link here.. Backed by W.W. Grainger and inspired by our endless assortment business model, we're on a clear path toward our next big milestone: $2 billion in revenue-and beyond.. Our hybrid work model gives you space to focus and the flexibility to live your life - asking team members to be onsite at least two days a week.. Our Chicago HQ (right above Ogilvie Transportation Center in the Accenture Tower) is always open and ready for connection, collaboration, or just a good cup of coffee.
Product Engineering works with Development, Engineering Test, RAS (Reliability and Serviceability) early in the development cycle to learn the product design and implementation of systems/subsystems, then acts as an interface to field support in resolving complex client problems.. The posting for this Product Engineering position supports the IBM Z Systems Open Systems Adapter (OSA), Channel sub system, and communication networks associated with those areas for the IBM Z Mainframe platform as part of a team of experts for current and future products.. No Visa Sponsorship Offered.. Experience with client support organizations and support tools such as Salesforce.. Experience with Networking skills in TCP/IP, DNS Routing, switch configuration, SAN (Storage Area Network) and IO Devices to debug connectivity problems across the stack
As a Customer Service & Retention Specialist with The Scott Bogue Agencies, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.. Provide an unparalleled customer support experience via in person, phone, email, and text. Property & Casualty license required; will consider candidates whose license is currently on hold or have held an active P & C license in the last 12 months. A natural inclination to work within a culture that is fast-paced and dynamic. Hourly pay plus commission/bonus opportunities
This position performs all tasks related to patient scheduling and pre-registration of outpatients in an efficient, accurate and hospitable manner to ensure that patient, physician and hospital needs are met.. Under the direction of IDS Call Center Management, the Enterprise Scheduling Registrar performs all tasks related to patient scheduling and pre-registration in an efficient, accurate and hospitable manner to ensure that patient, physician and organizational needs are met.. Under the direction of Clinical Director of Surgical Services, the Enterprise Schedululing Registrar performs all tasks related to patient scheduling and pre-registration in an efficient, accurate and hospitable manner to ensure that patient, physician and organizational needs are met.. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services.. Spanish/Chinese bilingual preferred
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Rep. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.. Establish customer relationships and follow up with customers, as needed.. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.. Use a customer-focused, needs-based review process to educate customers about insurance options.
The Bowen Group has front-line virtual call center customer service positions supporting the Veterans Experience Office at the U.S. Department of Veterans Affairs available.. Understand and explain Department of Veterans Affairs (VA) services or procedures. Ability to plug your computer into your cable service home High-Speed Internet router.. Able to provide a work-at-home environment that is ergonomically sound, conducive to taking customer calls, quiet, and free from distraction.. U.S. Military Veteran or Veteran family members receive additional consideration.
We are currently hiring a full-time Customer Service Representative to join our growing team.. This is an entry-level opportunity that combines customer support, event coordination, and community outreach.. It is perfect for individuals who are motivated, enthusiastic, and looking to gain valuable experience while making a difference.. Whether you are interested in marketing, nonprofit work, or professional development, this role offers a strong foundation to build your career.
Employer Industry: Higher Education Technology Support. Assist with the circulation of technology items (laptops, cameras, etc.). Working knowledge of Apple macOS and Microsoft Windows operating systems. Formal or informal computer support experience. Knowledge of computer networking
CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education.. Conduct general strength and cardiovascular orientations with patrons. Enforce recreation center policies in the strength and cardiovascular areas. Assist maintenance staff in cleaning and maintaining strength and cardiovascular equipment. Possess current CPR/AED and First Aid certifications (Can certify at our facility if needed)