Customer Service & Support Jobs

Call Center Representative (Onsite) Training Starts July 21st, 2025.. As a Call Center Representative, you will be supporting our client’s customers as a first point of contact and resolving questions concerning their accounts. Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and resources available through people, customer records, and knowledge management systems. Provide calm conflict resolution and problem resolution for frustrated customers. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

This role requires a leader who can build strong customer relationships and implement scalable support strategies for a growing DTC e-commerce business.. E-Commerce Systems: Manage customer service tools such as Gorgias, Zendesk, Shopify, Wonderment and Loop Returns.. Crisis Management: Handle escalated customer issues, fraud concerns, or shipping disruptions with professionalism, empathy and efficiency.. Proficient with Shopify, customer support platforms (e.g., Gorgias, Zendesk), and CRM tools.. Experience scaling customer support for a high-growth DTC brand is a plus.

We're on the hunt for a Sr. Customer Service Manager with a strategic mind, a servant-leader heart , and a call center expert’s toolkit.. Build and execute data-driven CX strategies that boost satisfaction, retention, and NPS. Track and own KPIs like CSAT, FCR, AHT, and more.. Share customer insights that spark innovation and influence service evolution.. Must be familiar with CRM tools like Zendesk, Salesforce, etc.

Full-Time Monday-Friday July Training Classes. Handle inbound calls with professionalism and courtesy. Provide account-related support and general service information. Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.. Los Angeles County Fair Chance Ordinance for Employers

Tidewater Physicians Multispecialty Group is actively seeking a Patient Experience Associate to join our Marketing team located in Newport News, VA. Tidewater Physicians Multispecialty Group (TPMG) is comprised of over 200 physicians and advanced practice clinicians and is the largest physician-owned group on the Peninsula. The Patient Experience Associate is responsible for creating a customer service model unique to TPMG to train and engage staff on superior customer service. Research and collect course information to create a custom TPMG Patient Experience model that increases loyalty and patient satisfaction. This TPMG customer service plan should be creative, interactive with straightforward information that includes: phone etiquette, email etiquette, patient safety, communications, conflict resolution, follow-up, answering questions, referrals, and other patient requests. Provide support to the TPMG videographer on occasional video projects.

Skills: Analytical Skills, Communication, Customer Service, Problem Solving, Documentation, Help Desk Support, Technical Support, Ticketing Systems, Troubleshooting, User Administration.. The Support Analyst reports to Arine's Director of Operations. Experience working with ticketing systems, particularly Freshdesk and JIRA. Excellent collaboration, attention to detail, problem-solving, business acumen, and investigative skills.. A stable high-speed internet connection for telephonic and/or remote work

Signature is a leading marketing promotions agency specializing in telecommunications.. Signature works with many thriving brands, including Verizon FIOS and Wireless, offering a genuine partnership model that ensures success.. This is a full-time on-site role located in Moorestown, NJ for a Customer Service Sales Specialist.. The Customer Service Sales Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, and handling inquiries via phone with excellent phone etiquette.. Skills in Customer Support, Customer Service, and Customer Experience

We are seeking for a skilled and professional Call Center Supervisor.. You will be liable to mentor and guide your team members to have excellent customer support services and evaluating the staff on the basis of their performance and output.. Maintain the call center database including staff performance and call log.. Provide suggestions to the upper management to improve the quality of services and productivity.. Proven experience of working as a Call Center Supervisor.

The Call Center Manager is responsible for overseeing daily operaons of the Call Center to ensure. exceponal member service, operaonal efficiency, and alignment with Alta Vista Credit Union's mission. Excellent communication, problem-solving, and conflict resolution skills.. Familiarity with core banking systems and call center telephony platforms.. Member-centric approach with a passion for serving underserved communities.

If you are a highly motivated individual and posses excellent communication skills, we need your help in managing call center customer service agents.. Minimum of 3-years of total call center experience or 1-year of call center management experience. MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations.. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Our team is looking for a highly skilled call center customer service manager who can motivate sales and service supervisors to achieve department goals and champion their teams to deliver specific results for our clients.. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account.. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support.. One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

We're looking for a passionate and experienced Customer Service Manager to lead and elevate every touchpoint of the customer journey-especially within our call center operations.. The ideal candidate is a proven leader with call center management expertise, a love for food, and a deep commitment to outstanding service.. Own and track KPIs such as CSAT, NPS, FCR, AHT, and service level.. Proficiency in CRM and customer service tools (e.g., Salesforce, Zendesk).. Bonus: Advanced degree or professional certification in CX (e.g., CCXP, Six Sigma).

As a part of our continued growth we are looking for a dedicated and passionate Call Center Customer Service Representative.. As a Call Center Customer Service Representative, you will be responsible for: handling inbound customer service calls, tracking product shipments, creating call logs for Warranty Technicians and addressing general customer service issues.. The Call Center Customer Service Representative will also be responsible for maintaining excellent customer service to internal and external customers always.. Job Summary: Handles all inbound customer service calls including tracking shipments, initiating, and maintaining up warranty claims for payment questions issuing pickups for product, tracking core credits, create call logs for warranty technicians, and addressing general customer service issues.. MACHINES, EQUIPMENT, AND SOFTWARE: Computer, 10-key calculator, multi-user telephone system, copier, fax machine, and Microsoft Office software.

Job Responsibilities:Works closely with the customer and Kodak internal partners ensuring order to cash processing expectations are met.. Multi-faceted role that supports warehouse facilities, supply chain, logistics, Sales, Service, and the credit/collections department.. Bachelor’s degree, post-Secondary diploma or Equivalent.. Knowledge of personal computer-based software applications (MS Office, Lotus Notes and SharePoint).. Able to foster and remotely build relationships with internal/external customers.

High School Diploma or equivalent with 2+ years of Counter Sales, Call Center or Customer Service experience; or Associates Degree with 1+ year of Counter Sales, Call Center or Customer Service experience.. Must be well organized, detail oriented and have good computer/data entry; should be proficient in MS Office applications (Word, Excel, Outlook).. Bilingual Spanish preferred.. And here is what you will need to be successful: Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment?. The ultimate goal of this role is to serve as a liaison between the company and its customers regarding product availability, delivery, order entry, order status and problem resolution

We’re seeking a Bilingual Customer Service ISP (Internet Service Provider) Representative who is bilingual, fluent in Spanish and English.. This is a fully remote position supporting rotating 24/7 shift operations, including weekends.. Utilize tools such as Fresh Desk, Sonar CRM, and networking platforms (e.g., Rancid, Tacacs+, Radius).. Escalation & Collaboration: Escalate unresolved or complex issues to network operations or IT teams when necessary.. Proficiency with networking concepts, permissions management, and ticketing systems (e.g., Fresh Desk, Sonar CRM).

Job Description Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you!. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more!. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns.. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.. Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)

Greentown Productions is currently seeking motivated and customer-focused individuals to join our team as Work From Home Customer Service Representatives.. Exhibit clear and professional written and verbal communication, maintaining a friendly and empathetic tone in all interactions.. Proven customer service experience, preferably in a remote or call center environment.. Excellent written and verbal communication skills, with the ability to convey information clearly and professionally.. Self-motivated and able to work independently with minimal supervision.

We are seeking to hire a Client Service Supervisor for our lovely and quaint call center department, located in Miami Lakes.. This is a Monday through Friday, morning shift and sometimes does require overtime.. 3+ years experience in a Client Service Supervisor role. Highly motivated call center and sales supervisor. Outbound / Inbound conflict de-escalation call center experience