Customer Service & Support Jobs

Call Center Representative (Onsite) Training Starts July 21st, 2025.. As a Call Center Representative, you will be supporting our client’s customers as a first point of contact and resolving questions concerning their accounts. Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and resources available through people, customer records, and knowledge management systems. Provide calm conflict resolution and problem resolution for frustrated customers. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

Handle inbound and outbound calls to schedule medication delivery and payment so that accurate information is included in their profile and distribution can successfully send their package in a timely manner. Identify and report adverse events (AEs) and product complaints (PCs) to clinicians to ensure patient’s safety. Must have skills: Call Center, Customer Service, Detail Oriented, Escalation & Conflict Resolution. Amerit Consulting is an extremely fast-growing staffing and consulting firm. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.

Full-Time Monday-Friday July Training Classes. Handle inbound calls with professionalism and courtesy. Provide account-related support and general service information. Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.. Los Angeles County Fair Chance Ordinance for Employers

Skills: Analytical Skills, Communication, Customer Service, Problem Solving, Documentation, Help Desk Support, Technical Support, Ticketing Systems, Troubleshooting, User Administration.. The Support Analyst reports to Arine's Director of Operations. Experience working with ticketing systems, particularly Freshdesk and JIRA. Excellent collaboration, attention to detail, problem-solving, business acumen, and investigative skills.. A stable high-speed internet connection for telephonic and/or remote work

Tidewater Physicians Multispecialty Group is actively seeking a Patient Experience Associate to join our Marketing team located in Newport News, VA. Tidewater Physicians Multispecialty Group (TPMG) is comprised of over 200 physicians and advanced practice clinicians and is the largest physician-owned group on the Peninsula. The Patient Experience Associate is responsible for creating a customer service model unique to TPMG to train and engage staff on superior customer service. Research and collect course information to create a custom TPMG Patient Experience model that increases loyalty and patient satisfaction. This TPMG customer service plan should be creative, interactive with straightforward information that includes: phone etiquette, email etiquette, patient safety, communications, conflict resolution, follow-up, answering questions, referrals, and other patient requests. Provide support to the TPMG videographer on occasional video projects.

Signature is a leading marketing promotions agency specializing in telecommunications.. Signature works with many thriving brands, including Verizon FIOS and Wireless, offering a genuine partnership model that ensures success.. This is a full-time on-site role located in Moorestown, NJ for a Customer Service Sales Specialist.. The Customer Service Sales Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, and handling inquiries via phone with excellent phone etiquette.. Skills in Customer Support, Customer Service, and Customer Experience

The Call Center Manager is responsible for overseeing daily operaons of the Call Center to ensure. exceponal member service, operaonal efficiency, and alignment with Alta Vista Credit Union's mission. Excellent communication, problem-solving, and conflict resolution skills.. Familiarity with core banking systems and call center telephony platforms.. Member-centric approach with a passion for serving underserved communities.

Our team is looking for a highly skilled call center customer service manager who can motivate sales and service supervisors to achieve department goals and champion their teams to deliver specific results for our clients.. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account.. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support.. One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

We're looking for a passionate and experienced Customer Service Manager to lead and elevate every touchpoint of the customer journey-especially within our call center operations.. The ideal candidate is a proven leader with call center management expertise, a love for food, and a deep commitment to outstanding service.. Own and track KPIs such as CSAT, NPS, FCR, AHT, and service level.. Proficiency in CRM and customer service tools (e.g., Salesforce, Zendesk).. Bonus: Advanced degree or professional certification in CX (e.g., CCXP, Six Sigma).

This role requires a leader who can build strong customer relationships and implement scalable support strategies for a growing DTC e-commerce business.. E-Commerce Systems: Manage customer service tools such as Gorgias, Zendesk, Shopify, Wonderment and Loop Returns.. Crisis Management: Handle escalated customer issues, fraud concerns, or shipping disruptions with professionalism, empathy and efficiency.. Proficient with Shopify, customer support platforms (e.g., Gorgias, Zendesk), and CRM tools.. Experience scaling customer support for a high-growth DTC brand is a plus.

If you are a highly motivated individual and posses excellent communication skills, we need your help in managing call center customer service agents.. Minimum of 3-years of total call center experience or 1-year of call center management experience. MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations.. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

We're on the hunt for a Sr. Customer Service Manager with a strategic mind, a servant-leader heart , and a call center expert’s toolkit.. Build and execute data-driven CX strategies that boost satisfaction, retention, and NPS.. Track and own KPIs like CSAT, FCR, AHT, and more.. Share customer insights that spark innovation and influence service evolution.. Must be familiar with CRM tools like Zendesk, Salesforce, etc.

We are seeking for a skilled and professional Call Center Supervisor.. You will be liable to mentor and guide your team members to have excellent customer support services and evaluating the staff on the basis of their performance and output.. Maintain the call center database including staff performance and call log.. Provide suggestions to the upper management to improve the quality of services and productivity.. Proven experience of working as a Call Center Supervisor.

We are looking for a professional, customer-focused individual to join our team as a Customer Service & Call Center Representative.. This blended role involves handling inbound and outbound customer interactions, resolving inquiries, processing service requests, and maintaining accurate records—all while ensuring a positive and efficient customer experience.. Handle outbound follow-ups for service confirmations, issue resolution, and customer satisfaction.. Maintain detailed records of customer interactions, transactions, and feedback using CRM and data entry systems.. Uphold a high standard of customer care and represent the company in a positive and professional manner.

Job Description Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you!. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more!. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns.. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.. Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)

Job Description Ultimate Staffing is assisting a client in the SW Houston area to find Bilingual Call Center Representatives to join their growing team.. Bilingual in Spanish is required Overtime when needed.. High school diploma or equivalent required Minimum 1-year relevant work experience Detail-oriented; data entry Reliable/dependable Problem solving and critical thinking All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Works closely with the customer and Kodak internal partners ensuring order to cash processing expectations are met.. Multi-faceted role that supports warehouse facilities, supply chain, logistics, Sales, Service, and the credit/collections department.. Bachelor’s degree, post-Secondary diploma or Equivalent.. Knowledge of personal computer-based software applications (MS Office, Lotus Notes and SharePoint).. Able to foster and remotely build relationships with internal/external customers.

We are looking for an efficient and skilled Customer Service Representative for our call center.. As a Customer Service Representative, your job is to provide excellent customer support to our clients.. Your aim should be to maintain cordial relations with our customers.. 2+ years of experience as a Sales Representative or Front Desk Representative or related role in the Customer Service industry.. Excellent knowledge about CRM Softwares like Zoho, Zendesk, etc.

Defines and monitors agent performance through appropriate metrics and overall effectiveness aligning to budget targets and plan. Analyzes and improves customer retention, order conversions, and lifetime value. Improves call center agent metrics through analytics and strategic planning with leadership. Effectively implements and improves training/escalation management program to improve agent performance/accuracy and customer satisfaction. Develops presentations, summarized to the appropriate level (CEO, COO, RVPs, etc.)