We are seeking a Director Product Management—Technical, Data & Context Intelligence to redefine what is possible for customers and build breakthrough solutions that deliver measurable business and customer impact. Foster a Culture of Excellence and Customer Obsession: Build a culture of technical
Serve as the first line of support for our users, including clinicians, staff, and admins via Zendesk (email, chat, tickets, phone). Excellent written and verbal communication skills- you can simplify technical topics for non-technical users. Technical Customer Support Specialist.
The Bowen Group is looking to grow our Department of Veterans Affairs (VA) Customer Service support management team! These are full-time, remote positions that support 24/7 contact center operations with multiple shifts available. Customer Service Representatives (CSR) that provide front-line suppor
Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. Prior call center or customer service experience. In this role, you will handle inbound interactions for major brands, assisting customers
We need a Support Engineer who owns the customer-facing technical interface end-to-end: triage, debug, fix or escalate, ship the doc that prevents the next one. Work directly with technical founders who treat support as a product surface, not a cost center. SRE, or similar customer-facing technical
We like it that way, as we can move fast and work together on some of the most impactful opportunities to deliver exemplary service to Amazon's customers. You'll have an enthusiasm for creative problem solving and ready to work with others to deliver all-new solutions within Customer Service. This r
We are seeking a Senior Manager, Product Management - Technical to lead our digital channels for Customer Service team in defining strategies for discovery, engagement, and resolution paths that enable world-class automated CS experiences. Our tens of thousands of Customer Service Associates around