Customer Service & Support Jobs

We are seeking a Director Product Management—Technical, Data & Context Intelligence to redefine what is possible for customers and build breakthrough solutions that deliver measurable business and customer impact. This highly visible role works directly with senior leaders to define and deliver AI

Amazon is seeking a Director of Product Management-Technical in Seattle to lead the development of AI-native products aimed at enhancing customer experiences. This senior role involves strategic vision creation, cross-functional collaboration, and driving product delivery. The incumbent will work wi

We are continuing to build our brokerage subsidiary, Elite Insurance Group (EIG), and we’re looking for a Licensed Agency Customer Service Retention Specialist to help homeowners maintain the coverage they need while finding the best possible value across multiple insurance carriers. Each dollar w

Accenture Federal Services is seeking an IT Service Management Coordinator to provide technical support to AFS people, as well as remote support around the US, to ensure that IT services are delivered to meet business needs. Providing basic user and customer support and troubleshooting in intelligen

As a Virtual Hotel Customer Service Coordinator, you’ll help clients arrange lodging for leisure, group, or business travel. Manage booking changes and follow-up communication. Comfortable with digital tools and remote communication.

Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Comfortable utilizing technology to enhance your productivity and collaboration.

Strong communication and customer service skills. Customer Service & Reservations Associate. This role focuses on delivering timely support, managing requests, and ensuring all details are handled accurately to create a smooth and positive client experience.

Excel in customer service and contribute to a culture of going "above and beyond" to ensure the highest level of member satisfaction. Outbound call center experience which may include welcome/onboarding, appointment scheduling, retention, sales, or other health care/health plan related programs; and

Looking for a role where providing exceptional customer service is at the heart of what you do? Join our team as a Customer Service & Administrative Support professional! In this role, you’ll be the first point of contact for tenants, vendors, and team members while also supporting day-to-day prop

This role is part of Service Resource Management, a team within Customer Service. We like it that way, as we can move fast and work together on some of the most impactful opportunities to deliver exemplary service to Amazon's customers. Want to build technology and tools used by Amazon's Customer Se

The Data Intelligence team is a new function within Amazon Customer Service, a global, cross-functional organization of applied scientists, data scientists, economists, software engineers, data engineers, and technical product managers dedicated to advancing AI capabilities and creating meaningful i

Amazon Customer Service (CS) is a large organization obsessed with taking care of our customers and delivering reliably fast, convenient, and helpful support when they need it. This is a critical role that will define customer facing policies and products to remediate customer issues, spanning deliv

Define strategies for customer discovery, intent, and resolution paths that deliver a world-class, delightful chat experience with customers. Product Manager - Tech to lead our customer-facing chat experience and define strategies for customer discovery, intent, and resolution paths that enable worl

Demonstrate domain expertise with deep knowledge of core technologies, identifying gaps and opportunities across capabilities, regions, and architectures to invent, evolve, and simplify products. It delivers with complete independence and intentionality, with considerable impact on long-term strateg

The Customer Service Brand team is a new organization within Amazon Customer Service (CS) that exists to strengthen the perception of Amazon's Customer Service - translating our Customer Obsession into a reason why customers would choose to buy from Amazon over any other experience. We do this throu