Gathering details
Loading data
Amazon is seeking a Director of Product Management-Technical in Seattle to lead the development of AI-native products aimed at enhancing customer experiences. This senior role involves strategic vision creation, cross-functional collaboration, and driving product delivery. The incumbent will work wi
We are seeking a Director Product Management—Technical, Data & Context Intelligence to redefine what is possible for customers and build breakthrough solutions that deliver measurable business and customer impact. Director Product Management-Technical, Amazon Customer Service. Build and Develop a
Looking for a role where providing exceptional customer service is at the heart of what you do? Join our team as a Customer Service & Administrative Support professional! In this role, youll be the first point of contact for tenants, vendors, and team members while also supporting day-to-day propert
Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. Prior call center or customer service experience. In this role, you will handle inbound interactions for major brands, assisting customers
Accenture Federal Services is seeking an IT Service Management Coordinator to provide technical support to AFS people, as well as remote support around the US, to ensure that IT services are delivered to meet business needs. Identify and document system and/or tool requirements as provided to the He
FSQA Technical Manager Support Center. Trident Seafoods is seeking a senior-level FSQA Regulatory Manager to provide enterprise leadership across our Surimi, Canned, and Smoked product portfolios while serving as a key owner of GFSI program documentation and audit readiness at the Support Center lev
Maintain and share your in-depth knowledge of our products and services, features and benefits, and community stories to effectively guide customers in their decision-making process when considering Rivian. Provide static and dynamic product demonstrations, asking open-ended questions to understand
We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings - for almost every business at Amazon - for every customer (e. Are you passionate about improving customer experiences on Amazon and innovating with GenAI
These products offer effortless self-service and automation solutions to our customers and deliver delightful, adaptive self-service experiences that empower them to resolve common issues conveniently and efficiently. We are seeking a Senior Manager, Product Management - Technical to lead our digita
The Customer Service Brand team is a new organization within Amazon Customer Service (CS) that exists to strengthen the perception of Amazon's Customer Service - translating our Customer Obsession into a reason why customers would choose to buy from Amazon over any other experience. We do this throu
Demonstrate domain expertise with deep knowledge of core technologies, identifying gaps and opportunities across capabilities, regions, and architectures to invent, evolve, and simplify products. Champion exceptional customer experiences grounded in utility, intuitiveness, and simplicity partnering
Support for Technical & Partner Channels: Develop quality standards tailored to technical support interactions (network troubleshooting, integration support, API/tooling assistance) for Enterprise Partner (B2B2X), Telco, and SATCOM customers ensuring technical accuracy and resolution quality are me
Amazon Customer Service (CS) is a large organization obsessed with taking care of our customers and delivering reliably fast, convenient, and helpful support when they need it. We own returns and refunds experience for customers via Customer Service and build tools and policies to delight our custom
At the center of this is our associate-facing customer service platform the primary interface through which agents across the globe handle customer contacts across chat, email, phone, and messaging channels. This leader will contribute to the overall platform vision, build the team around the key d
Of the required experience, must have 1 year of experience in each of the following: Project management, including collaborating with cross-functional teams to design, develop, and implement data-driven business strategies; Conducting user research, competitor analysis, and market science analysis,
Execution of Product Planning and Development Including customer goals and business requirements for product release, ensuring implementation is aligned with product goals and requirements, and ownership of product positioning. A successful candidate will bring a passion for technology services, st
The Customer Experience Improvement (CXI) Product and Tech team ensures we continue to raise the bar on customer experience across Amazon's diverse array of businesses, products, and services. Interacting with Product Managers, other TPMs, and multiple development teams to define, design, and delive
This role is responsible for leading a Technical Product Management team to build customer experiences with major scope and strategic importance. Technical Product Management Leader. Build deep expertise in customer segments through direct engagement with senior leaders.