Customer Service & Support Jobs

The Bowen Group is looking to grow our Department of Veterans Affairs (VA) Customer Service support management team! These are full-time, remote positions that support 24/7 contact center operations with multiple shifts available. Four (4) years' experience in a call center or contact center environ

Accenture Federal Services is seeking an IT Service Management Coordinator to provide technical support to AFS people, as well as remote support around the US, to ensure that IT services are delivered to meet business needs. Providing content management support in all source intel areas. Providing b

A federal services firm in Phoenix, Arizona is looking for a Call Center Operations Manager to oversee daily call center functions. The ideal candidate will have strong project management skills, a background in IT or related fields, and several years of management experience.

Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. In this role, you will handle inbound interactions for major brands, assisting customers with questions, service requests, account needs,

Call Center Rep needs 6 months of call center experience. Able to understand and accurately communicate customers needs, while demonstrating critical thinking and problem-solving skills. Excellent communication skills both written and verbal, and internal personal skills.

The Call Center Team Manager is responsible for the management of all aspects of their assigned team. Handle escalated calls and disputes and maintain professional phone etiquette skills. Excellent interpersonal skills: friendly and tactful with the ability to influence others, effectively manage co