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Engineer Customer and Production Support – Goodyear, AZ Responsibilities include: Maintain engineering standards and drawings through Engineering Change Orders (ECOs). Working knowledge of hand tools and basic shop tools. Provide support as required for customers, both internal and external.
Excellent written and verbal communication skills- you can simplify technical topics for non-technical users. Serve as the first line of support for our users, including clinicians, staff, and admins via Zendesk (email, chat, tickets, phone). Technical Customer Support Specialist.
The Support Tools Product team is responsible for defining the vision, roadmap, and user experience for our core Support tools to drive support experience. You will own a significant module of our core support tools, delivering substantial impact and contributing significantly to the company's GTM s
As a Live Chat Support Agent, you will be responsible for providing real-time support to our clients and their customers through our live chat platform. If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from
Work directly with technical founders who treat support as a product surface, not a cost center. We need a Support Engineer who owns the customer-facing technical interface end-to-end: triage, debug, fix or escalate, ship the doc that prevents the next one. Customer expansion and renewal conversatio