Strong knowledge of post-sales business processes, including customer success, support, renewals, and the broader customer lifecycle, with a clear understanding of how systems influence retention and churn outcomes. This is a high-impact opportunity to improve how GitLab teams work together across t
Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. In this role, you will handle inbound interactions for major brands, assisting customers with questions, service requests, account needs,
The Bowen Group is looking to grow our Department of Veterans Affairs (VA) Customer Service support management team! These are full-time, remote positions that support 24/7 contact center operations with multiple shifts available. Four (4) years' experience in a call center or contact center environ
Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. In this role, you will handle inbound interactions for major brands, assisting customers with questions, service requests, account needs,
Keep up with the latest Grants Management software and Life Sciences industry trends, and distill them into product requirements. You will work closely with early adopters, customers, sales, consulting, and engineering to construct a product definition, a solution map, and roadmap, and define detail
Knowledge & Skills: Some knowledge of HVAC equipment/products is required General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; Positive,
We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. We are a consulting firm that specializes in product te
You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients. In this role, you will serve as A
We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. We are a consulting firm that specializes in product te