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In this role, you will take ownership of the systems that power Customer Success, Support, and Community workflows, with a strong focus on the Zendesk platform and the broader support technology ecosystem. If you enjoy solving systems problems that have a direct impact on customer retention and long
Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. You will use our guided systems and resources to deliver high-quality customer care while maintaining professionalism, accuracy, and brand
The Bowen Group is looking to grow our Department of Veterans Affairs (VA) Customer Service support management team! These are full-time, remote positions that support 24/7 contact center operations with multiple shifts available. Four (4) years' experience in a call center or contact center environ
Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative pract
Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. You will use our guided systems and resources to deliver high-quality customer care while maintaining professionalism, accuracy, and brand
Knowledge & Skills: Some knowledge of HVAC equipment/products is required General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; Positive,
The Customer Support Specialist will provide administrative and customer service support to our clients, internal employees, and outside vendors. Notifying customer if shipment requirements are not able to be met, if there is an issue with any portion of the shipment affecting pick up or delivery or
As a Live Chat Support Agent, you will be responsible for providing real-time support to our clients and their customers through our live chat platform. Familiarity with live chat software and customer relationship management (CRM) tools. If you are a customer-focused individual with excellent commu
Ideal candidates will have exceptional communication and problem-solving skills and a passion for helping others. A healthcare services provider in Arizona is seeking strong customer service professionals to join their team.