Gathering details
Loading data
This role involves resolving technical problems, managing cases, and analyzing maintenance data. Technical Maintenance Support Business Partner in Phoenix, Arizona. Strong interpersonal and analytical skills are required.
We need a Support Engineer who owns the customer-facing technical interface end-to-end: triage, debug, fix or escalate, ship the doc that prevents the next one. Sit at the closest possible distance to real customers solving real security problems. SRE, or similar customer-facing technical role.
Technical Customer Support Specialist. Excellent written and verbal communication skills- you can simplify technical topics for non-technical users. Serve as the first line of support for our users, including clinicians, staff, and admins via Zendesk (email, chat, tickets, phone).