Provide technical support to customers on-site and remotely via phone and email. Customer Service Technician to support our advanced power distribution equipment. Respond to emergency service calls, including participation in the 24/7 support rotation.
You will lead a team of approximately five Customer Service / Support Representatives, serve as an escalation point for complex customer needs, and partner closely with sales, supply chain, warehouse, logistics, inventory, finance, and other functional teams to keep customer commitments moving forwa
We need a Support Engineer who owns the customer-facing technical interface end-to-end: triage, debug, fix or escalate, ship the doc that prevents the next one. Experience debugging integrations with enterprise systems (Jira, ServiceNow, GitHub, Confluence, or similar). Work directly with technical
Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative pract
In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-ed
Our Customer Support Professionals are a very important part of our family. Provide excellent customer service through active listening on every interaction. You will be fielding customer inquiries and finding innovative ways to respond.
You will work closely with leaders across Customer Support, Customer Success, and Community to design a more connected post-sales systems landscape. Strong knowledge of post-sales business processes, including customer success, support, renewals, and the broader customer lifecycle, with a clear unde
Serve as the first line of support for our users, including clinicians, staff, and admins via Zendesk (email, chat, tickets, phone). Technical Customer Support Specialist. Excellent written and verbal communication skills- you can simplify technical topics for non-technical users.
Are you looking for a flexible, work -from -home opportunity? Join our team as a Remote Customer Service Representative and help support customers of various clients! In this role, you’ll handle both inbound calls, ensuring callers have a seamless experience while entering their information in
Accenture Federal Services is seeking an IT Service Management Coordinator to provide technical support to AFS people, as well as remote support around the US, to ensure that IT services are delivered to meet business needs. Identify and document system and/or tool requirements as provided to the He
Provide technical support to customers on-site and remotely via phone and email. Customer Service Technician to support our advanced power distribution equipment. Respond to emergency service calls, including participation in the 24/7 support rotation.
Provide customer support while on site and via email and phone. This position involves hands-on service, technical support, and customer interaction, both on-site and remotely. The Customer Service Technician plays a vital role in ensuring the reliability and performance of LayerZero’s Power Syste