Additional roles include assisting with software testing and the setup of new accounts, conducting online support and training, gathering feedback for our product team, and providing technical support to both clients as well as other members of the customer support team. As a Support Specialist, you
Are you looking for a flexible, work -from -home opportunity? Join our team as a Remote Customer Service Representative and help support customers of various clients! In this role, you’ll handle both inbound calls, ensuring callers have a seamless experience while entering their information in
Aim to resolve issues on the first call by being proactive and demonstrating advanced product knowledge. Our Customer Support Professionals are a very important part of our family. Provide excellent customer service through active listening on every interaction.
Technical Customer Support Associate. Act as a subject matter expert for Narmi products, providing information and empowering customers with available self-service tools. This role is ideal for someone who is collaborative, solutions oriented and familiar with supporting customers in financial servi
This role requires strong hands-on technical experience, deep infrastructure and security empathy, and the ability to translate complex access control, identity, and session management requirements into powerful product capabilities. Prioritize and manage the product backlog based on customer value,
We need a Support Engineer who owns the customer-facing technical interface end-to-end: triage, debug, fix or escalate, ship the doc that prevents the next one. Work directly with technical founders who treat support as a product surface, not a cost center. Experience debugging integrations with ent
The Technical Customer Support Specialist provides direct technical support on Revinate systems and software to external Revinate customers and Internal Revinate Team Members. The Technical Customer Support Specialist will be a crucial point of contact for our clients in resolving technical support-
Accenture Federal Services is seeking an IT Service Management Coordinator to provide technical support to AFS people, as well as remote support around the US, to ensure that IT services are delivered to meet business needs. Providing basic user and customer support and troubleshooting in intelligen
You will work closely with early adopters, customers, sales, consulting, and engineering to construct a product definition, a solution map, and roadmap, and define detailed product specifications. We're looking for an experienced product management to build, launch, and grow capabilities for Veeva G
Provide technical support to customers on-site and remotely via phone and email. Customer Service Technician to support our advanced power distribution equipment. Respond to emergency service calls, including participation in the 24/7 support rotation.
Customer Service Technician to support our advanced power distribution equipment. Provide technical support to customers on-site and remotely via phone and email. This role involves both on-site and remote service, ensuring the reliability and performance of our systems.
Strong knowledge of post-sales business processes, including customer success, support, renewals, and the broader customer lifecycle, with a clear understanding of how systems influence retention and churn outcomes. The Customer Success IT team builds and supports the systems that help GitLab's post
This position involves hands-on service, technical support, and customer interaction, both on-site and remotely. The Customer Service Technician plays a vital role in ensuring the reliability and performance of LayerZero’s Power Systems, Inc. The ideal candidate will have strong electrical trouble