Act as a subject matter expert for Narmi products, providing information and empowering customers with available self-service tools. This role is ideal for someone who is collaborative, solutions oriented and familiar with supporting customers in financial services, fintech or other SaaS-based solut
The Technical Customer Support Specialist will be a crucial point of contact for our clients in resolving technical support-related inquiries across Revinate’s entire product suite with our external customers. The Technical Customer Support Specialist provides direct technical support on Revinate
The Bowen Group is looking to grow our Department of Veterans Affairs (VA) Customer Service support management team! These are full-time, remote positions that support 24/7 contact center operations with multiple shifts available. Customer Service Representatives (CSR) that provide front-line suppor
At least 1 year of experience providing phone-based customer support in a high-volume customer service environment. Experience using customer service, contact center, or CRM platforms and the ability to quickly learn new systems and tools. Deliver exceptional customer experiences by serving as the p
Aim to resolve issues on the first call by being proactive and demonstrating advanced product knowledge. Provide excellent customer service through active listening on every interaction. Logical problem -solving skills.
Accenture Federal Services is seeking an IT Service Management Coordinator to provide technical support to AFS people, as well as remote support around the US, to ensure that IT services are delivered to meet business needs. Providing basic user and customer support and troubleshooting in intelligen
Prioritize and manage the product backlog based on customer value, technical feasibility, and strategic impact. Demonstrated success delivering technical products with measurable business and user outcomes. This role requires strong hands-on technical experience, deep infrastructure and security emp
The Support Tools Product team is responsible for defining the vision, roadmap, and user experience for our core Support tools to drive support experience. Support Tools Product Manager, you’ll drive strategy, solve ambiguous and high-impact problems across multiple teams, and influence the long-t
Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. Prior call center or customer service experience. In this role, you will handle inbound interactions for major brands, assisting customers
Are you looking for a flexible, work -from -home opportunity? Join our team as a Remote Customer Service Representative and help support customers of various clients! In this role, you’ll handle both inbound calls, ensuring callers have a seamless experience while entering their information in
Work directly with technical founders who treat support as a product surface, not a cost center. We need a Support Engineer who owns the customer-facing technical interface end-to-end: triage, debug, fix or escalate, ship the doc that prevents the next one. Sit at the closest possible distance to re
We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. Online Consumer Panels America is a consulting firm tha
We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. In-Home Usage Testing is a quick, easy and fun way to m
We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. In-Home Usage Testing is a quick, easy and fun way to m