Coordinate efforts to improve the customer retention and client experience at the point of sale. Preferred 1-2 years' experience in a customer service position, or a minimum of 1 year of related experience. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; w
Support product-related inquiries and ensure a high level of customer satisfaction. Process and Manage customer orders, including forms, applications, and service requests. Provide customers with delivery commitments and timely status updates.
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc. We d
We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. Read and strictly follow the In-Home Usage Test Daily S
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
Support product-related inquiries and ensure a high level of customer satisfaction. Process and Manage customer orders, including forms, applications, and service requests. Serve as a primary point of contact for customers via email, phone, and meetings.
We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. Read and strictly follow the In-Home Usage Test Daily S