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This role centers around offering technical product support, troubleshooting issues, and assisting customers in maximizing the benefits of our products. Increase overall customer satisfaction by meeting and exceeding customer support standards and service levels. As a Technical Product Support Speci
Provide top-tier customer service to both internal and external clients. Commitment to delivering high-quality customer service. Strong communication and interpersonal skills to collaborate effectively with the team.
Shape the strategic vision, develop a roadmap, and product standards for the Healthcare Provider Customer Relationship Management (HCP CRM), leveraging knowledge of customer engagement in the healthcare industry and CRM technology trends to enable strategic business priorities and experience needs f
Exceptional problem-solving and crisis management skills, focusing on customer advocacy and improving service response and resolution timelines. You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised
Director of Technical Account Management, Customer Success Leading DLP AI Cybersecurity Provider | Remote (US) | Full-Time The Mission You're the cybersecurity co-pilot every enterprise trusts when their crown-jewel data is on the line. As the leader of Technical Account Management & Customer Succes
Provide exceptional customer support to Spanish-speaking clients across various communication channels. Work collaboratively with team members to achieve service goals and improve customer satisfaction. Join the Streaming Revolution! Patrique Mercier Recruitment ES is excited to offer an incredible
Senior Director, Loyalty Experience, Customer Care & Retail Experience Product Management page is loaded## Senior Director, Loyalty Experience, Customer Care & Retail Experience Product Managementlocations: HQ-Office, San Francisco, CA, USA: Remote - USAtime type: Full timeposted on: Posted
Product Strategy & Lifecycle Management: * Own the product P&L and define a winning product roadmap by synthesizing inputs from market analysis, competitive intelligence, and direct customer feedback. Strategic Account Growth & Management: * Cultivate and nurture senior‑level relationships withi
Our call center agents receive high volume inbound and outbound customer service calls in a call center environment and are responsible for providing exceptional customer service at all times to existing and potentially new customers by answering calls. Service Champions is currently seeking a Clien
Candidates should have 8–12 years of experience in customer service, strong leadership skills, and a commitment to improving customer satisfaction. This role involves leading customer support operations for solar products, focusing on Tier 1 and Tier 2 support. A leading solar energy company is se
Customer Service / IT Service domain experience with a focus on asset service management, scheduling and optimisation, or mobile workforce management. Own the engagement strategy for the Agentforce Service Product team with the Service Specialists and Core ecosystem in EMEA. Strong organisational an
Sr Product Manager, Customer Care Product Service CRM. Customer Care plays a key role in shaping the future of our customer experience for US eCommerce customers of W.
Customer Support Lead - Spend Management. Team members focus on getting our customers back on course when challenges arise and contribute in internal discussions around product enhancements. Take charge of Employee management platform issues for customers from start to finish - while working in a dy
Secure Service Edge Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We are a passionate and entrepreneurial Product Management
Engage with our Product team to translate customer feedback into actionable product updates and improvements. Experience with providing high-touch customer support over email, phone, and/or chat; extra points for doing it in a SaaS B2B setting. Continually focus on improving our Customer Support pro
A leading technology firm in San Jose is seeking an accomplished Product Director to lead product management efforts. The ideal candidate has extensive experience in server technology and strong communication skills. This role involves developing business strategies, driving customer engagements, an
Mobility Management Customer Service Specialist to act as a liaison for our customers, providers, and clients. Other key tasks for this position include assisting in call center operations whenever needed, with particular emphasis on fielding inbound calls from customers, directly accepting and reco
Client Service Associate Wealth Management. This role is an excellent opportunity to build deeper expertise in portfolio operations, client service, and investment technology while working with a supportive, experienced team. You'll receive hands-on training with leading tools such as FactSet, Bloo
Preferred Skills: Analytical Reasoning, Communication, Confidence Building, Customer Satisfaction, Customer-Support, Customer Support Operations, Customer Support Platforms, Customer Support Trends, Customer Training, Organizing, Performance Measurement, Presentation Design, Problem Management, Prob
Description: We're seeking a customer service representative to support both our restaurant partners and dashers with fast, empathetic, high-quality service. Customer Support Representative-II. Title: Customer Service Representative.