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Prior call center or customer service experience. Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. In this role, you will handle inbound interactions for major brands, assisting customers
Four (4) years' experience in a call center or contact center environment; One (1) year of supervisory experience. Field escalated calls from CSRs and overflow calls from agent queues. The Bowen Group is looking to grow our Department of Veterans Affairs (VA) Customer Service support management team
Prior call center or customer service experience. Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. Strong communication and active listening skills.