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Additional roles include assisting with software testing and the setup of new accounts, conducting online support and training, gathering feedback for our product team, and providing technical support to both clients as well as other members of the customer support team. As a Support Specialist, you
Own the architecture and design of scalable, real-time communication systems using Python, Node. Define the product vision and roadmap for the real-time communication platform. Drive the design and development of our existing scalable real-time communication systems using Node.
Strong knowledge of post-sales business processes, including customer success, support, renewals, and the broader customer lifecycle, with a clear understanding of how systems influence retention and churn outcomes. This is a high-impact opportunity to improve how GitLab teams work together across t
Constantly increase your Mangomint product and industry knowledge so you can provide expert-level answers and support. As a Customer Support Specialist, you’ll play a key role in delivering exceptional service by responding to customer inquiries with speed, accuracy, and empathy. Provide personali
Work directly with technical founders who treat support as a product surface, not a cost center. We need a Support Engineer who owns the customer-facing technical interface end-to-end: triage, debug, fix or escalate, ship the doc that prevents the next one. Strong written communication: your bug rep
The Technical Customer Support Specialist provides direct technical support on Revinate systems and software to external Revinate customers and Internal Revinate Team Members. The Technical Customer Support Specialist will be a crucial point of contact for our clients in resolving technical support-
Real-Time Communication Systems. Cutting-Edge Technologies: Gain exposure to real-time communication frameworks, containerization, and AI/ML tools. We specialize in building platforms and products that deliver conversational agents pulling real-time data for advanced, interactive experiences.
Excellent written and verbal communication skills- you can simplify technical topics for non-technical users. Technical Customer Support Specialist. Experience supporting an AI or voice-based product.
Experience with Content Management Systems (CMS), Digital Asset Management systems (DAM), Digital Experience Platforms (DXP), etc. Knowledge and experience with bug tracking tools and project management tools. Bachelor's Degree in Computer Science, Information Technology, Management Information Syst
Career and Technical Education Teacher- Water Management Systems Kansas City School District - KCMO 0520 - Manual Career & Technical Center - Kansas City, Missouri Open in Google Maps This job is also posted in Kansas City Public Schools Job Details Job ID: 5690306 Application Deadline: Posted un
Directs, designs and implements a comprehensive product management strategy for a specific product or group of products from product definition and planning through production and release. Creates and maintains the product vision/roadmap; directs those involved in the design, modification, and evalu