This is a high-impact opportunity to improve how GitLab teams work together across the customer lifecycle and to build systems that support retention, expansion, and a better customer experience. If you enjoy solving systems problems that have a direct impact on customer retention and long-term succ
We need a Support Engineer who owns the customer-facing technical interface end-to-end: triage, debug, fix or escalate, ship the doc that prevents the next one. Sit at the closest possible distance to real customers solving real security problems. Work directly with technical founders who treat supp
Customers are the lifeblood of Narmi, and our team is filled with colleagues looking to delight customers throughout the Narmi customer journey. Technical Customer Support Associate. Excellent communication skills and comfort in customer-facing conversations.
Additional roles include assisting with software testing and the setup of new accounts, conducting online support and training, gathering feedback for our product team, and providing technical support to both clients as well as other members of the customer support team. As a Support Specialist, you
The Technical Customer Support Specialist provides direct technical support on Revinate systems and software to external Revinate customers and Internal Revinate Team Members. The Technical Customer Support Specialist will be a crucial point of contact for our clients in resolving technical support-
Experience with ticketing, CRM, billing, ordering, or scheduling systems; Microsoft Dynamics and Microsoft Office proficiency a plus. Provide technical troubleshooting support, diagnosing and resolving hardware and software issues related to internet and Wi-Fi connectivity. Wi-Fi issues preferred; s
Excellent written and verbal communication skills- you can simplify technical topics for non-technical users. Technical Customer Support Specialist. Collaborate closely with Customer Success to ensure a consistent and proactive support experience.