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The KellyConnect Customer Care Specialist answers incoming calls, resulting in placing orders, problem solving, and resolving inquiries to customers’ satisfaction, while maintaining the highest quality standards.. This is a fully remote position.. Adhere to Environmental Health and Safety policies and procedures, and support department objectives.. It’s the ripple effect that changes and improves everything for your family, your community, and the world.. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer.
The Customer Care Specialist delivers responsive, empathetic support to customers across phone, email, and chat.. It’s an excellent opportunity for growth, skill-building, and career development.. Respond to customer inquiries with professionalism and empathy.. 1–2 years of customer service experience (retail, call center, or support).. Optometry industry experience a plus!
Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support.. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community.. All aspects of employment at MCI are based solely on a person's merit and qualifications.. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect.. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
A typical customer service specialist is responsible for determining the clients issue, offer possible solutions or providing follow-up as needed.. Job Responsibilities:Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
Candidate should be proficient with trouble shooting complex technical issues, be proficient in writing SQL, and have customer service or technology support experience. Troubleshoot and resolve time sensitive billing issues (technical and data related), perform root cause analysis, and identify workarounds and permanent solutions.. experience in IT area focusing on system troubleshooting and problem-solving complex business issues.. Strong knowledge of billing process and functional knowledge of the ORMB product such as Pricing, Billing, Revenue Management, Payments & Collections.. Exhibit a proactive and solution-driven mindset with a readiness to learn and adapt to new technologies to meet client needs
The Technical Support Analyst will investigate, diagnose and resolve issues originating from software applications. Other duties include participation in software releases, coordination with IT Operations to manage maintenance outages, and to manage unexpected production software/infrastructure incidents. Excellent problem diagnosis skills (i.e., discovery, replication, troubleshooting, resolution, verification, communication and/or escalation).. FirsTech's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement").
The Client Support Associate acts as a support resource to our customer base utilizing ICE Mortgage Technology products, services, platform technologies, and workflows.. The Client Support Specialist endeavors to deliver complete resolutions in a timely and consistent manner to address our customers questions, concerns, and errors encountered in their use of, and interaction with IMT product and services within their business.. Develop and effectively apply learned technical and domain expertise to assist customers in the intended and proper use of mortgage-based software solutions.. Manages Complexity: Obtains relevant diagnostic information and apply to issue analysis and resolution effo rts.. Possesses the capability, capacity, and patience to collect and consider complex, large quantities, and/or potentially contradictory information in the process of triage, problem analysis, and resolution.
Delivers excellent customer service while providing information regarding services to patients, hospital, staff and community health care providers in ahigh volume call center environment.. Performs intake triage, appointment scheduling and referral of patients to faculty physicians based on knowledge of administrative protocol and University of Florida physician specialties.. Provide excellent customer service to patients, staff, and community health care providers while handling high volume incoming phone interchange on an automatic call distribution system.. Act as patient advocate to facilitate problem resolution via telephone in a timely and courteous manner.. Intercede on the patients behalf as necessary to arrange for special services, i.e. interpreters for both the hearing impaired as well as those with language barriers, wheel chairs and other special transportation needs.
As a Remote Customer Service Representative, you'll provide exceptional customer service from the comfort of your own home.. You'll handle inbound calls and emails, resolving customer inquiries and issues in a professional and timely manner.. Customer Support: Answer inbound calls and emails, providing accurate and helpful information to customers.. Data Entry: Accurately enter customer information and update account records.. Join our team and provide exceptional customer service from the comfort of your own home!
LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises. While prior contact center experience isn't required, Experience in customer service, technical support, inside sales, or back-office support in a contact center environment is a plus.. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support.. One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
While prior contact center experience isn't required, experience in customer service, technical support, inside sales, or back-office support in a contact center environment is a plus.. One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TVs, trips, tickets, and even cars.. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment.. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
We are looking for bilingual customer service representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions.. MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance.. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies.
Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry.. Basic Brightree Functions. Obtains appropriate prior authorization number and time frame from appropriate third party payer.. Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner.. Neat personal appearance with pleasing manner and interpersonal skills •Strong communication skills with capacity to make independent decisions •Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred
Print Sales and Services: Responsibility in the Print function to support efficient operation while driving overall store sales.. Client Engagement: Drives positive client satisfaction levels including coaching and training to associates to enhance the customer experience.. Supports community outreach initiatives to drive client/customer retention.. This includes driving awareness of key performance indicators, providing guidance to improve results, activation/deactivation of the store’s alarm system, and processes for opening or closing the store.. May assist in review of cash handling, cashier, and merchandise error logs, register voids, tax exemption and all related cash office audits.
Primary Skill: Monitoring tools like Splunk, Dynatrace and Netcool, Incident Management.. Secondary: Application support analyst.. The Platform Support Analyst plays a critical role in maintaining application stability and minimizing downtime through proactive incident management and rapid resolution of technical issues.. Ensure data integrity and quality in incident management tools.. Utilize Splunk, Dynatrace, and other diagnostic tools for troubleshooting.
In this role you will be troubleshooting customer internet connections and home Wi-Fi. You will also assist customers with new service requests, installation and service questions, and billing status.. Our customer support team is a fun, energetic, and resourceful team who enjoy providing the very best customer service via phone, email, and chat while working in our Jacksonville office.. Willing to learn, adapt and evolve with the team and company and develop new skills quickly. Able to listen with solid analytical, problem-solving, and trouble-shooting skills with capability to solve complex problems. Experience in one or more ticketing, CRM, billing, ordering, scheduling, phone systems; Microsoft Dynamics a plus
We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management.. In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions.. One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment.. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer.
A client of Innova Solutions is immediately hiring for a Customer Service Rep. I. The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).. One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024). One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
We offer employment opportunities within our franchise stores.. Now looking for Assistant Managers and General managers in Training!. We are looking for great attitudes, energy, friendly smiles, and a commitment to being on time for scheduled shifts.. The ideal candidate will have strong skills in math and restaurant management, strong oral skills, solid interpersonal and conflict resolution skills, and the ability to make smart decisions.. Cash Tips Paid Daily
Multi-practice, fast-growing law firm with more than 14 locations throughout Florida and the United States is looking for a highly skilled and experienced senior level Employment Law Attorney in the Orlando metro area that are looking for an opportunity to take a leadership role at a dynamic and innovative law firm.. Several years of experience in employment law, with focus on defense.. South Carolina Bar member in good standing. Ability to contribute to the Firms's long-term strategic planning.. Must have strong verbal and written communication skills, researching skills, problem-solving, strong organizational and time-management skills