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Sit at the closest possible distance to real customers solving real security problems. We need a Support Engineer who owns the customer-facing technical interface end-to-end: triage, debug, fix or escalate, ship the doc that prevents the next one. Work directly with technical founders who treat supp
As a Technical Customer Support Agent, you will serve as the primary point of contact for customers across chat, email, and phone, guiding them from initial inquiry through order completion. Comfortable providing live customer support via phone in a fast-paced environment. This role blends technical
Technical Customer Support Specialist. Collaborate closely with Customer Success to ensure a consistent and proactive support experience. Excellent written and verbal communication skills- you can simplify technical topics for non-technical users.