This role offers a dynamic opportunity to be at the forefront of customer engagement, providing essential support that directly impacts customer satisfaction and company reputation. Proven track record - demonstrated success with more than one year experience in a customer support role. Effective Ma
We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. Read and strictly follow the In-Home Usage Test Daily S
As a FT Call Center/Customer Service Rep [Work From Home], you will: Handle incoming calls and inquiries from customers in a professional and courteous manner; Provide accurate and efficient assistance with customer inquiries, complaints, and requests; Maintain a high level of product knowledge to e
We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. Read and strictly follow the In-Home Usage Test Daily S
Time off policies and requests: Automate time off management, support complex PTO policies, and ensure compliance with labor laws. Time tracking: Allow employees to log hours via web, app, or kiosk, supporting flexible work arrangements like remote and flextime. We’re looking for a product designe
We are looking for a** **Manager, Customer Service and Technical Support - Payments** **who will:*** Lead and scale a high-performing customer service call center, ensuring fast, accurate, and empathetic support for merchants, partners, and ISVs. Lead teams that support API integration, payments con
Consider a new, rewarding career today as an On Call STAR with IST Management Services! Ideal candidates have prior experience in an office setting or relevant customer service experience, have an excellent customer service mindset, are willing to train, are self-starters, and are ready to grow in t
Documents, tracks and monitors the problem to facilitate a timely resolution. Assists end users in resolving hardware and software issues by fielding telephone calls and email communication, diagnosing problems and performing troubleshooting activities.