Customer Service & Support Jobs

This role is critical to ensuring operational excellence, external customer satisfaction, and technical leadership across both software and hardware support.. Administer and optimize ticketing and CRM systems, preferably Dynamics 365 and Zendesk.. Own configuration of workflows, routing rules, and case management in Dynamics 365.. Hands-on experience with CRM/ticketing systems like Dynamics 365 , Zendesk , Salesforce , or ServiceNow.. Dynamics 365 Customer Service workflow configuration and KB article management expertise.

We design and manufacture cutting-edge autonomous linemarking robots, empowering our customers with efficiency, precision, and ease of use.. We are a rapidly growing company seeking a dynamic and experienced Technical Support Team Lead to join our team and ensure our customers receive exceptional service.. Process Improvement & Reporting:Develop and implement processes and procedures to improve the efficiency and effectiveness of the technical support team.. Minimum of 3-5 years of experience in a technical support role, preferably in a robotics, automation, or related industry.. Experience with Zendesk or other ticketing systems.

HappyFlex, LLC is a virtual call center that employs 100% remote agents in all 50 states to handle customer service, reservations, inbound sales, medical transportation scheduling, and product orders.. Agents enjoy flexible schedules, bi-monthly direct deposit, and paid training.. This is a full-time on-site Remote Inbound Customer Service role located in Columbus, OH. The role involves providing exceptional customer support, ensuring customer satisfaction, demonstrating phone etiquette, and delivering a positive customer service experience on a daily basis.. Customer Support and Customer Service skills. Problem-solving and empathy skills

Customer Service RepresentativeJob Summary:We are looking for a friendly, detail-oriented Customer Service Representative (CSR) to join our team.. In this role, you will be the first point of contact for our customers, providing support, answering questions, and resolving issues in a timely and professional manner.. Your goal will be to ensure a positive customer experience and maintain high levels of customer satisfaction.

With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you!. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more!. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns.. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.. Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)

At Beloform , we are committed to providing innovative and efficient business solutions that support client growth and operational success.. We believe in investing in our team, promoting a collaborative and results-driven work environment.. Beloform is currently seeking a Call Center Customer Service Agent to join our New York team.. This is a full-time position ideal for someone who is dependable, articulate, and passionate about helping others.. Basic computer skills and familiarity with CRM systems

Job Title: Call Center Agent. We are seeking a dedicated and enthusiastic Call Center Agent to join our dynamic team.. As a Call Center Agent, you will be the front-line representative for our company, providing exceptional customer service to our clients and handling a variety of inquiries.. Strong problem-solving abilities and conflict resolution skills.. Proficiency in using computer systems and technology, including CRM software and Microsoft Office Suite.

At Ruppin, we are looking for a dynamic and customer-oriented individual to join our team as a Live Chat Support Agent.. This is a full-time position that offers a competitive salary range of $28 to $35 per hour, along with opportunities for growth and advancement within the company.. Job Overview: As a Live Chat Support Agent, you will be responsible for providing timely and accurate assistance to our customers through our online chat platform.. We also adhere to the regulations prohibiting inquiries about criminal backgrounds during the hiring process.. If you are passionate about customer service and are looking to join a dynamic team, we encourage you to apply for the Live Chat Support Agent position at Ruppin.

SP+, a Metropolis company, is an artificial intelligence company for the real world. Handles business transactions in connection with activation of new customer accounts on a computer terminal. 1- 2 years experience with Call Center/Customer Service/Accounting skills involving problem solving and ability to react quickly and professionally ensuring client satisfaction. Benefits Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law.

Description The Waldinger Corporation, a growing Mechanical, Electrical, Plumbing, and Sheet Metal industry leader, is adding a Call Center Coordinator to the team.. Proficient computer skills and experience using CRM systems or call center software.. Strong problem-solving and conflict-resolution skills.. Strong attention to detail and accuracy in data entry and documentation.. The Waldinger Corporation has branches throughout the Midwest United States and has built a reputation of success since 1906.

We are seeking a skilled and customer-focused Technical Support Specialist to join our team.. Provide step-by-step guidance to customers for resolving technical problems.. Familiarity with operating systems such as Windows, macOS, and Linux.. Certification in relevant technical fields (e.g., CompTIA A+, Network+, ITIL, or similar).. Experience with cloud computing, database management, or security tools is a plus.

Job Title: Technical Call Center Support Specialist (Contract Position). Provide step-by-step instructions and solutions to resolve technical issues promptly and effectively.. Proactively identify recurring technical issues and suggest process improvements to enhance field technician productivity.. Proven experience as a Technical Call Center Support Specialist or a similar technical support role.. Familiarity with call center software, ticketing systems, and customer relationship management (CRM) tools.

Perform remote or on-site installations, upgrades, and repairs of hardware and software.. Follow IT service management (ITSM) best practices, including incident management, problem management, and change management.. Experience with ticketing systems, remote desktop tools, and diagnostic utilities.. Familiarity with ITSM best practices, such as ITIL.. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws.

Conexon is a leader in providing rural fiber-optic networks and broadband solutions, dedicated to transforming internet access in underserved communities across the nation.. Conexon is looking for an experienced Call Center Manager to lead our technical support center.. Train and lead a team of technical support specialists, promoting a culture of excellence, accountability, and continuous improvement.. Minimum of 5 years of experience in call center management, preferably in a technical support environment.. Experience with CRM software and support ticketing systems.

We are seeking a dynamic and customer-focused Live Chat Support Agent to join our team.. As a Live Chat Support Agent, you will be responsible for providing exceptional customer service through our online chat platform.. Engage with customers via live chat to provide support and assistance. Proficiency in typing and navigating online chat platforms. If you are a team player with a positive attitude and a willingness to go above and beyond for our customers, we want to hear from you!

Job Opportunities at Microtech Technical Support / Customer ServiceThis full-time position entails fielding inbound telephone support requests, email support requests, and on-site customer support.. Travel to customer sites to install equipment, train end-users, and solve problems.. Experience with troubleshooting PC hardware, software, and Windows problems.. Positive personality with a lot of energy for a fast-paced, dynamic work environment.. 2 to 3 years experience providing Technical Support in a high-tech environment preferred Benefits Health, dental, and vision insurance.

Engages other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility by routing incidents, as necessary, to product line, application, or system support specialists.. Documents resolutions and updates self-help and staff knowledge bases.. Provide statistics for the weekly Service Desk report on call trends.. Familiarity with IT service management tools such as BMC Remedy/Microsoft Service Manager.. RHEL/Linux and ServiceNow preferred but not required.

IT Helpdesk Support Technician An excellent company in Pensacola, Florida focused on the creation of renewable wind energy is looking for a highly motivated and customer-focused IT Helpdesk Support Technician to join our team This role will provide essential technical support to both our manufacturing facility and office environment, ensuring smooth operation of IT systems and excellent user experience.. Support and maintain conference room technology, including video conferencing systems, projectors, and audio equipment.. Familiarity with network concepts (TCP/IP, DNS, DHCP) is a plus.. Experience supporting conference room technology and video conferencing systems.. LandrumHR Workforce Solutions does not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information or any other characteristic protected by law.

Expectation is to provide an elevated level of customer service, attempt to resolve issues in a single interaction (ideally first contact resolution), and to be an ambassador of Capgemini 7 Core Values: Honesty, Boldness, Trust, Freedom, Fun, Modesty, and Team Spirit.. Capgemini supports all aspects of your well-being throughout the changing stages of your life and career.. Family building benefits like adoption assistance, surrogacy, and cryopreservation. Social well-being benefits like subsidized back-up child/elder care and tutoring. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society.